Product Name	CHEEVALRY 29 Inch Electric Bike C29
Speed	21 Speed
motor	250W brushless motor
Autonomy	50-90 km
Load capacity	130kg
Battery Capacity	48v18.6AH
Suspension	shock-absorbing front suspension80%
Type of brakes	Disc brake system
Dimensions	181cm70cm110cm
Weight	28kg

What is the support period and what does it cover?
The support period is 1 year and covers essential components such as the battery, motor, and control system. In case of a defect during this period, we offer free repair service.
What is the response time if I encounter an issue with my product?
In the event of an issue, actions are typically taken within 24 hours to ensure a prompt resolution. We prioritize efficiency and aim to address concerns as quickly as possible
Availability of spare parts and accessories
Yes, we offer accessories to ensure the proper functioning of your scooter. They can be purchased separately, and we have sufficient stock. For any inquiries or stock verification, please visit our website.
If I am not satisfied with the product or if I find a defect, can I return or exchange it?
Yes, if the product is defective or if you are not satisfied, you can request a return or exchange within 30 days of purchase. Return or exchange is free under these conditions.
Are the user manuals and guides clear?
Yes, all our products come with clear user manuals and guides, including detailed information on the repair procedure and returns.